Question 1

Where is the Valencia Wonderland: A Holiday Music Experience located?

Accepted Answer

Valencia Wonderland takes place at the beautiful, historic Valencia Ballroom, located at 142 North George Street, York, PA 17401, in the heart of downtown York. The beautifully restored ballroom has welcomed legendary performers like Frank Sinatra and Glenn Miller and provides the perfect setting for an unforgettable holiday concert experience.Downtown York also offers a variety of restaurants, breweries, shops, and hotels, making it easy to turn your evening at Valencia Wonderland into a festive night out.

Question 2

Is Valencia Wonderland appropriate for children?

Accepted Answer

Absolutely! Valencia Wonderland is designed for audiences of all ages. Children 10 and under receive free General Admission with a ticketed adult.

Question 3

What is the dress code?

Accepted Answer

There is no dress code. Most guests choose festive holiday attire or business casual, while others enjoy dressing up for a special evening out.

Question 4

How long is the show?

Accepted Answer

The performance lasts approximately 2½ hours, including one intermission.

Question 5

How much are tickets?

Accepted Answer

Valencia Wonderland offers several ticket options to fit every guest's experience:General Admission – $35Enjoy an unforgettable evening of live holiday entertainment. Children 10 and under receive free General Admission with a ticketed adult.VIP Experience – $75Upgrade your evening with exclusive pre-show Happy Hour access, complimentary hors d'oeuvres, live pre-show entertainment, and premium reserved seating.Platinum Table – $800Treat your family, friends, clients, or colleagues to the ultimate Valencia Wonderland experience with a reserved VIP table for up to eight guests. Platinum Tables include exclusive Happy Hour access, complimentary hors d'oeuvres, two bottles of bubbly, and premium seating for the performance.

Question 6

How does seating work?

Accepted Answer

General Admission and VIP seating are available on a first-come, first-served basis within their respective seating sections. While your ticket guarantees admission to the event, it does not reserve a specific seat.If you have a preferred seat location, we recommend arriving early. Doors open one hour before the performance, giving you plenty of time to find your seat and enjoy the pre-show atmosphere.Please note: Platinum Table reservations include assigned seating at your reserved table.

Question 7

What is included with the VIP Experience?

Accepted Answer

VIP guests enjoy:Early admissionExclusive pre-show Happy HourComplimentary hors d'oeuvresLive pre-show entertainmentPremium reserved seatingAccess to the cash bar before the show

Question 8

What is included with a Platinum Table?

Accepted Answer

A Platinum Table includes:Reserved VIP table for up to eight guestsExclusive Happy Hour accessComplimentary hors d'oeuvresTwo bottles of bubblyPremium seating for the performance

Question 9

What is the Refund Policy?

Accepted Answer

All ticket sales are final. Tickets are non-refundable except in the event that Valencia Wonderland is canceled. If the event is postponed or rescheduled, tickets will be honored for the new date. If you are unable to attend, tickets may be transferred to another guest.

Question 10

Can I purchase tickets at the door?

Accepted Answer

If seats remain available, tickets may be purchased at the door. However, Valencia Wonderland is expected to sell quickly, and advance ticket purchases are highly recommended. If seats are sold out, we will sell standing room only tickets at the door.

Question 11

How can I stay informed?

Accepted Answer

The best way is to join our email list. Subscribers receive early access to announcements, ticket information, special promotions, guest artist reveals, and event updates before they're shared publicly. Sign up for our email list here.

Question 12

Will there be food and drinks?

Accepted Answer

Yes! Guests may purchase beer, wine, cocktails, and other beverages from the cash bar. VIP Experience and Platinum Table guests will also enjoy complimentary hors d'oeuvres during the exclusive pre-show Happy Hour.A concession stand will be available throughout the evening offering a selection of classic snacks. Guests may also purchase individual charcuterie trays, prepared and available through the Historic Valencia Ballroom.

Question 13

What does parking look like?

Accepted Answer

Valencia Ballroom is centrally located in downtown York, and there are multiple convenient parking options nearby: Market Street Garage – 41 E Market St King Street Garage – 15 W King St Street Parking – Free after 5 PM and on weekends (confirm local signage) Ride-share Friendly – Quick drop-off zone available at the Ballroom entrance

Question 14

Will there be a dance floor?

Accepted Answer

No. Valencia Wonderland is a seated concert experience, so there will not be a designated dance floor. That said, if the holiday spirit moves you, you're welcome to dance in an open area as long as it doesn't obstruct the view or enjoyment of other guests. We love seeing everyone get into the holiday spirit!

Question 15

Can I take photos or video?

Accepted Answer

Yes! You're welcome to take photos and short video clips to capture your experience and share the holiday magic. However, flash photography is strictly prohibited as it can distract the performers and other guests.We encourage you to tag us on social media—we'd love to see your Valencia Wonderland memories!

Question 16

What other fun elements can I anticipate?

Accepted Answer

Valencia Wonderland is more than just a concert—it's a complete holiday experience! Guests can enjoy festive photo opportunities, including our holiday photo booth, visit with Santa Claus, and take in a variety of seasonal touches throughout the evening.We also have a few magical surprises planned that we won't spoil just yet. We love creating unexpected moments that make every Valencia Wonderland experience even more memorable!

Frequently Asked Questions